XTR reflex problem

Hello I just received my XTR reflex sim. I download the software and everything. then I pick the Model of heli i wanna practice with. The problem is..... Whenever I click the Start on the Sim... the heli gone crazy... my throttle switch is all the way down and the Heli keeps moving by itself and crashing by itself.

I click on my Display Channel and all the CH 1,2,3,4,5,6,7,8. is acting (moving by itself )crazy... I tried using the airplane and problem is the same...

Im using a 6EX PCM futaba. dont know what the main problem is.... I cant even use my $200 sim... All I know is... everytime I click the start. heli moves by itself.

Sorry Im not good on computers. Hopefully some of you guys can help me out.